Communication Secrets of a Hostage Negotiator
Imagine you could talk a gunman into handing over his weapon, persuade a terrorist to reveal the location of a kidnap victim or reason with a suicidal young woman so she steps away from the edge. Our coach will was lead trainer of Scotland Yard’s National Hostage and Crisis Negotiation Unit. He now teaches communications skills offering a unique, exciting and challenging experience.
Learn how to:
- Build and gain trust and rapport, individually and as a team.
- Listen with heightened awareness and know what to listen for.
- Acquire questioning techniques, get information without asking questions and interpret the true significance of what’s being said.
- Plan and prepare like a hostage negotiator for that important conversation.
Listen-Understand-Influence – Boost your effectiveness in all areas of your life, we provide you with a toolkit to succeed and have a lasting impact beyond the learning experience. Critical skills for business success.